Shipping and delivery Policy
What is the cost of shipping?
For all orders above Rs. 500 shipping is done free of cost. A shipping charge of Rs. 70 is applicable to all orders under Rs. 500.
How will it take for the order to reach me?
Estimated shipping and delivery timelines for both local, zonal and national orders. From the time of order placed, it takes about local 2-3 days for zonal orders and 3-5 days for national orders 7-10 days to reach you. We will keep you informed in case of any delays.
Returns, Refunds, Cancellations and Exchanges
The return and exchange policy for every product is clearly mentioned on the product page.
How are returns processed?
request to return a product, pick up for the item. Our courier partners will come to pick up the item within 2-5 business days after your return request has been received. Once pickup is done, your refund will be initiated.
How will I receive the refund for my cancelled or returned product?
In case of prepaid orders, money will be returned to the bank account/ credit/debit card where the payment was made from. For Cash on Delivery orders customers will be required to provide bank details/UPI ID where they would like to receive the refund.
How long does it take to receive a refund for a cancelled order or returned product?
We will process your refund within 2- 3 business days in case of cancellation of prepaid order. In case of returns, we will refund the money after the product has been picked up by our courier partner.